Privacy Policy

At MindFlutter, we value your privacy and are dedicated to protecting your personal information. This privacy policy outlines the types of data we collect, how we use it, and the measures we have put in place to safeguard your information. We believe in transparency and want you to understand how we handle your data. By using our website, apps, or platform, you agree to the terms of this policy.

Consent

Welcome to MindFlutter! This privacy policy outlines how we (“We” or “Us”) collect and use information when you interact with our website, apps, or platform. By using our services, you agree to the practices described here. We are committed to protecting your privacy and ensuring your data is handled responsibly. This policy explains what information we gather, why we do so, and how we keep it secure, such as when you:

• Visit our website at www.mindflutter.ai, or any other website of ours that links to this privacy notice.
• Work with us in any related ways, including sales, marketing, or through promotional events.

Got questions? This privacy notice clarifies your rights and choices regarding your data. If our practices don't align with your expectations, feel free to explore other options. But if you would like to learn more after reading this policy, we are happy to chat – just reach out to info@mindflutter.ai.

Who we are

At MindFlutter, headquartered at info@mindflutter.ai, we are revolutionizing the way businesses operate through the innovative use of AI. Our team of industry veterans is dedicated to transforming talent acquisition on a global scale. By streamlining recruitment and optimizing human capital, we drive economic productivity and help businesses thrive.

With a proven track record and a relentless commitment to innovation, we are your trusted partner in AI-powered solutions. We understand the importance of data privacy and are committed to complying with the EU General Data Protection Regulation (GDPR). Your data is handled with the utmost care and security.

MindFlutter is committed to protecting your personal information. We strictly adhere to India’s Digital Personal Data Protection Act, 2023, ensuring that your data is handled securely and responsibly. Any information we collect is obtained with your explicit consent and is used solely for the purposes outlined in our Privacy Policy.

You can contact us by post at the above address, or email us at info@mindflutter.ai.

What personal details do we process?

This policy outlines how we collect and handle your data when you interact with our websites (including www.mindflutter.ai as well as any corresponding subdomains, collectively referred to as "Apps"). We categorize the information we collect as either "personal" or "non-personal," collectively referred to as "information" throughout this policy.

Scope of this Policy

This policy applies to information we gather from various sources:

• Our websites
• Chatbot applications powered by MindFlutter
• Email, text, and other electronic communications between you and us

We encourage you to read this policy thoroughly to understand how we handle your information and what choices you have. If you disagree with our practices, please refrain from using our services. By accessing or using our websites or Apps, you signify your agreement to this privacy policy. Please note that this policy may be updated periodically.

How do we collect your information?

We gather various types of data about you to enhance your experience with our products. This information falls into two categories:

• Personal Information: This includes details that can be used to identify you personally, such as your name, address, email, phone number, and online identifiers.
• Non-Personal Information: This refers to data that doesn't directly identify you but provides insights into your interactions with our services. Examples include your industry, location, internet connection details, device information, and usage patterns.

We obtain this information through the following methods:

• Directly from you: When you voluntarily provide information, such as during registration or contact forms.
• Automatically: As you navigate our website or apps, we collect data like your IP address, usage details, and information gathered through tracking technologies like cookies and web beacons.

How we may utilize your information?

We utilize the information we collect, and you provide for various purposes, including:

• Delivering our products and services: We use this data to present our website, apps, and their content, as well as to fulfil your requests for information, products, or services.
• Managing our relationship with you: We employ this information to fulfil contractual obligations, such as billing and collection, and to notify you about changes to our offerings.
• Enhancing your experience: We use your data to enable you to participate in interactive features on our website or apps and to provide you with personalized recommendations or offers.
• Other purposes: We may use your information in other ways as described when you provide it or with your consent.

Additionally, we may use your information to contact you about our own goods and services that we believe may interest you.

How do we keep your information secure?

We implement robust organizational and technical measures to safeguard your personal information. However, no digital system is completely invulnerable, and we cannot guarantee absolute protection against unauthorized access or breaches.

Your data may be transferred to and stored in locations outside the UK or EEA, including for recruitment purposes. Our staff, both internal and external, may process your data in these regions. By providing your information, you consent to this international transfer and processing. We prioritize data security and adhere to strict standards to ensure your information is handled responsibly.

We store sensitive information on secure servers and encrypt payment transactions. If you have a password for accessing certain parts of our site, it's crucial to maintain its confidentiality. Avoid sharing your password with others.

Our policy on collecting data from minors

MindFlutter does not knowingly collect data from or market to those under 18 years of age. By using our services, you confirm you are at least 18 years of age or a legal guardian providing consent. If we discover underage user data, we will deactivate the account and delete the information. If you suspect underage data collection, please contact us at info@mindflutter.ai.

How long will we keep your data?

At MindFlutter, we prioritize data privacy and security. We only collect and use personal information that is essential for the specific purpose outlined in our privacy practices. Your data will be securely stored and protected in accordance with legal and contractual requirements.

We are committed to data minimization. Once your information is no longer needed or required by law, we will promptly delete it. You can also request the deletion of your data at any time.

Your privacy is our top priority. We will never retain your data indefinitely without a valid reason. If we process your data based on legitimate interests, we will do so only while our business relationship with you continues.

Information disclosure

We may share aggregated, non-personal information publicly without restriction.

We may disclose personal information as outlined below:

• Within our organization: We may share information with our subsidiaries and affiliates.
• With trusted partners: We may share information with contractors, service providers, and other third parties who assist our business operations and are bound by confidentiality agreements.
• For legal or safety reasons: We may disclose information if required by law, to protect our or others' rights, or to prevent fraud or abuse of our services.
• With your consent: We may share information with any third party with your explicit permission.

Verification

MindFlutter values your privacy and security. To safeguard your personal information, we may need to verify your identity before processing requests to access or delete your data. If you have an account with us, we might ask for additional information to confirm your identity.

If you don’t have an account or if we suspect fraudulent activity, we may request more details, such as your name, email, phone number, and your relationship to MindFlutter. We understand that this might be inconvenient, but it’s a necessary step to protect your privacy.

If we cannot verify your identity, unfortunately, we won’t be able to fulfil your request. We will notify you of this and provide an explanation.

Your privacy rights

We respect your privacy rights and provide you with options regarding your personal information. Depending on your location, you may have the following rights:

• Access and control: You can access, correct, update, or delete your personal data by contacting us. Event registrants and attendees can manage their profiles on relevant event websites.
• Specific rights: Certain jurisdictions offer additional privacy rights. We will process your requests in accordance with applicable data protection laws, including objections, restrictions, and data portability.
• Marketing preferences: You can opt out of email marketing by clicking the unsubscribe link in our emails. To opt out of other marketing channels, please contact us.
• Consent withdrawal: If we process your data based on your consent, you can withdraw it at any time.
• Complaints and appeals: You have the right to complain to a data protection authority and to appeal our decisions regarding your personal data.
• Data sharing and advertising: We use cookies and tracking technologies for website analysis and targeted advertising. You can manage your cookie preferences and opt out of
  cross-context behavioral advertising. For more details, refer to our Cookie Policy.
• CCPA-specific rights: Under the CCPA, you have the right to access and delete your personal information. We do not sell or monetize your data, and you are protected against discrimination and waiver of rights due to exercising your privacy rights.

Your right to grievance addressal

We encourage you to contact us directly if you have concerns about our use of your information. We are committed to resolving your issues promptly. Alternatively, you may contact the appropriate regulatory authority in your region for further assistance.

How do we handle your social authentication details?

If you choose to sign up or log in to our services using a social media account (like Facebook or Twitter), we might get some information about you from that social media company. This information could include your name, email, friends list, profile picture, and other public information.

We'll only use this information for the reasons we explain in this privacy notice or when we tell you directly. Remember, we don't control how your social media company uses your information. You should check their privacy policy to understand their practices and how to adjust your privacy settings.

Are we making updates to this privacy policy?

We'll keep this notice updated to follow the rules. We might change this notice sometimes. When we do, we'll update the "Revised" date, and the changes will start as soon as you can see them. If we make significant changes, we will let you know by posting a notice or sending you a message. It's a good idea to check this notice often to know how we're protecting your information.

Have questions?

For any inquiries about your privacy, including:

• Learning more about your information's privacy
• Submitting claims or requests related to your data
• Raising concerns about our privacy practices
• Sharing suggestions for improvement on our privacy practices

Feel free to contact our Data Protection Officer at: info@mindflutter.ai.

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Last Updated: 5^th September 2024, Bangalore, India